How long is there to report an issue?

Within 48 hours after delivery, via WhatsApp, with photos of the packaging and the product and the order number.

Does the vial have to be opened to inspect it?

No. The receiving check is visual and documentary: packaging, label, batch, vial integrity and certificate. Opening the vial is not part of this check.

Which photos are worth taking?

The outer packaging before opening it, the contents, the vial label with the batch legible and any visible damage. The photos accompany the report.

What happens if the package arrives without a cooling element?

It is documented with photos and the time, and reported within 48 hours. The written quotation confirms whether the reference was shipped under cold chain.

Who should file the certificate of analysis?

The buying institution, together with the receiving record, so that the vial's batch can be traced back to its document.

Does this checklist explain how to prepare or use the material?

No. This site does not publish reconstitution or routes of administration. The checklist covers only receiving and record-keeping.

Checklist for receiving a peptide vial in the laboratory

Receiving a research vial requires checks on four fronts: packaging and cold chain at delivery, the vial's identity against the quotation, the batch matching the certificate of analysis, and the custody record. Any issue is reported with photos within 48 hours after delivery.

What is prepared before the order arrives?

Designate the person who receives the order and a backup.
Have the written confirmation, the order number and the waybill at hand.
Leave free and clean the storage space that the batch documentation declares (for example, 2–8 °C refrigeration if so specified).
Prepare the receiving record form (see below).
Have a camera available to photograph the packaging before opening it.

What is checked at delivery?

Check	What to verify	If it does not match
1. Outer packaging	No dents, moisture or prior opening	Photograph before opening and note the issue on the carrier's delivery report
2. Waybill and order	The waybill and order numbers match the written confirmation	Consult the supplier before opening
3. Cold chain	The cooling element is present and in the expected condition, when the shipment requires it	Photograph, note the time and report
4. Quantity	The number of vials matches the quotation	Report with photos of the contents
5. Label	Reference, presentation and batch number legible and consistent with what was quoted	Report the reference received
6. Vial integrity	Cap and seal intact, no cracks or leaks, with an appearance consistent with the sheet (lyophilized powder)	Photograph without opening the vial and report
7. Document	Certificate of analysis available for the batch received	Request it in writing from the supplier

How is the vial checked against the certificate of analysis?

The vial's batch number is the same as the one on the certificate.
The compound and presentation on the certificate correspond to the reference received.
The certificate reports HPLC purity and identity confirmation by mass spectrometry, with their method.
The issuing laboratory and the analysis date are identified.
Parameters that the certificate does not include are declared as not determined.

If the batch does not match, the certificate provides no traceability for that vial. How to read each field is covered in this section's article on the certificate of analysis.

What is recorded for the chain of custody?

Field	What to record
Date and time of receipt	Time of delivery and of opening the packaging
Person responsible	Name of the person who receives and signs
Order and waybill	Order number and waybill number
Receiving status	Result of each check and associated photos
Reference and batch	Reference code, presentation and batch number of the vial
Location and condition	Where it is stored and the condition declared in the batch documentation
Documents filed	Quotation, written confirmation, certificate of analysis and proof of payment

What temperature this catalog declares and how a vial travels is covered in this section's article on storage and transport.

What should be done if something does not match, and within what time?

The deadline to report is 48 hours from delivery. The report is made via WhatsApp with photos of the packaging and the product and the order number. It covers damage, shortages and a reference different from the one requested, with free replacement.

Photograph the outer packaging, the contents and the label before discarding anything.
Keep the packaging, the cooling element and the documents.
Keep the material in the condition declared by the batch documentation while the matter is resolved.
Send the report with the order number within 48 hours.

The warranty covers the identity of the product, the integrity of the packaging and the shipping conditions; it does not cover outcomes or any use other than laboratory research.

Frequently asked questions

How long is there to report an issue?: Within 48 hours after delivery, via WhatsApp, with photos of the packaging and the product and the order number.
Does the vial have to be opened to inspect it?: No. The receiving check is visual and documentary: packaging, label, batch, vial integrity and certificate. Opening the vial is not part of this check.
Which photos are worth taking?: The outer packaging before opening it, the contents, the vial label with the batch legible and any visible damage. The photos accompany the report.
What happens if the package arrives without a cooling element?: It is documented with photos and the time, and reported within 48 hours. The written quotation confirms whether the reference was shipped under cold chain.
Who should file the certificate of analysis?: The buying institution, together with the receiving record, so that the vial's batch can be traced back to its document.
Does this checklist explain how to prepare or use the material?: No. This site does not publish reconstitution or routes of administration. The checklist covers only receiving and record-keeping.

Sources

Related catalog references

Catalogued references from the families this document covers. Each sheet states presentations, current public price, and what batch documentation can be requested.

5-amino-1mqsmall molecule that inhibits the NNMT enzyme · Metabolic research peptides
CJC-1295 without DAC 5mg + Ipamorelin 5mgGHRH analog and secretagogue pentapeptide in the same vial · GH/IGF-1 axis and secretagogues
B7-33single-chain peptide derived from relaxin-2 · Tissue signaling and extracellular matrix
Adipotidepeptidomimetic with a prohibitin-binding domain · Metabolic research peptides
Follistatinactivin-binding glycoprotein · GH/IGF-1 axis and secretagogues

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Last reviewed: 2026-10-16. This site presents a technical catalog of references intended exclusively for research, technical or laboratory purposes. The published information is not medical advice, a prescription or a diagnosis, and the references are not for human or veterinary use. The availability, import, sale and dispatch of any reference are subject to document validation and to the health, customs and regulatory rules that apply in Colombia and in the destination country.