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Terms and Conditions of Use and Sale

This site presents a technical catalog of references intended exclusively for research, technical or laboratory purposes. The published information is not medical advice, a prescription or a diagnosis, and the references are not for human or veterinary use. The availability, import, sale and dispatch of any reference are subject to document validation and to the health, customs and regulatory rules that apply in Colombia and in the destination country.

This English version is provided for convenience. If it differs from the Spanish version, the Spanish version prevails, except where the mandatory law of a consumer's country of residence provides otherwise.

RESEARCH USE ONLY NOTICE

This product is sold EXCLUSIVELY for use in laboratory scientific research (in vitro work, analytical assays, preclinical research). It is NOT a medicine, NOT a medical device, NOT a dietary supplement and NOT a cosmetic. It is NOT APPROVED and has NO HEALTH REGISTRATION with INVIMA or any other health authority for use in humans or animals, for diagnosis or for treatment. This product must not be consumed, administered or applied to humans or animals by any route, nor used for diagnosis or treatment. By purchasing, you declare that you will use it exclusively for laboratory research and that you accept these conditions.

1. PURPOSE

Péptidos Colombia ("the Seller") sells peptide compounds and research chemicals labeled "Research Use Only" (RUO), intended exclusively for laboratories, academic institutions, research and development companies, and individuals who can demonstrate genuine scientific research activity. The products offered are NOT medicines, NOT medical devices, NOT cosmetics or dietary supplements, and have NO health registration with INVIMA or any other health authority for use in humans or animals.

2. BUYER'S REPRESENTATIONS

By requesting a quotation, placing an order or making a purchase, the Buyer represents, under its sole responsibility, that:

a) It is of legal age under the law of its country of residence and, in any case, at least eighteen (18) years old, and has full legal capacity to contract.

b) It acts as an independent researcher, or on behalf of a laboratory, university, research center, biotechnology or pharmaceutical company or other entity with scientific research purposes, and has adequate infrastructure, technical knowledge and biosafety conditions.

c) It acquires the product EXCLUSIVELY for scientific research, laboratory analysis or development, and NOT for human consumption, veterinary use, self-administration or administration to third parties, nor for the diagnosis or treatment of any disease or health condition, its own or another's.

d) It will not resell, distribute or transfer the product to third parties for purposes other than research, nor market it as a medicine, supplement, cosmetic or product suitable for consumption by humans or animals.

e) It understands that no health authority has evaluated the product for safety, purity or efficacy in humans, and that improper handling carries risks for which it is solely responsible.

Breach of any of these representations releases the Seller from all liability and may lead to the immediate termination of the business relationship.

3. EXEMPTION AND LIMITATION OF LIABILITY

The Seller assumes no liability for damages, losses, injuries or consequences arising from: (a) use of the product for purposes other than the declared laboratory research, including its consumption or its administration or application to humans or animals by any route; (b) breach of the representations in section 2; (c) improper handling, storage or disposal of the product; (d) interactions, adverse reactions or any outcome of an unauthorized use. To the maximum extent permitted by Colombian law, the Seller's total liability will not exceed the amount actually paid for the corresponding order.

4. NO MEDICAL ADVICE

No information published on this site or provided by WhatsApp, email or any other channel constitutes medical advice, diagnosis, treatment or a recommendation for use in humans or animals. The Seller is not a health professional. Any health-related decision must be discussed with a licensed health professional.

5. RETURNS, EXCHANGES AND WARRANTY

The Seller does not accept returns, exchanges or claims based on the outcome or consequences of any use other than the declared laboratory research. The warranty is limited to the identity of the product, the integrity of its packaging and its shipping conditions according to its Certificate of Analysis, and does not cover the outcome of any application in humans or animals. The statutory right of withdrawal for distance sales (Law 1480 of 2011) will be exercised in accordance with the regulations in force.

Nothing in this section shall be understood as a waiver of the non-waivable rights that Colombian law grants to consumers, nor as an exclusion of the statutory warranty, the right of withdrawal or the payment reversal where applicable. In accordance with articles 42 and 43 of Law 1480 of 2011, any provision of this document that restricts a mandatory consumer right shall be deemed not written to that extent, and the legal rule shall prevail.

5.1 Right of withdrawal for consumers residing in the European Union. If the Buyer is a consumer habitually resident in a Member State of the European Union, they may withdraw from the contract without giving any reason within fourteen (14) calendar days from the day on which they, or a third party other than the carrier indicated by them, acquire physical possession of the goods. If the order arrives in several deliveries, the period runs from receipt of the last one.

How to exercise it. Before the period expires, send an unequivocal statement of the decision to withdraw through the channel published on Contact, with the name, the products of the order and the date of receipt. The model form below may be used, but it is not obligatory. The deadline is met if the communication is sent before the period expires.

Return of the goods. The Buyer sends back the goods without undue delay and in any event no later than fourteen (14) calendar days from the communication of the withdrawal, to the address the team indicates in writing. The direct costs of returning the goods, including the international return shipment and its customs formalities, are borne by the Buyer. The Buyer is only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature and characteristics.

Reimbursement. The Seller reimburses all payments it received for the order, including the delivery freight, without undue delay and in any event no later than fourteen (14) calendar days from the day on which it receives the communication of the withdrawal. It may withhold the reimbursement until it has received the goods back or until the Buyer has supplied evidence of having sent them back, whichever is earlier. The reimbursement is made using the same means of payment the Buyer used, unless the Buyer expressly agrees otherwise, and without any fees for the Buyer. Import duties, taxes and fees are paid to the authority of the destination country and not to the Seller; any refund of them, where available, is requested from that authority.

Exception. The right of withdrawal does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons and which were unsealed after delivery (article 16, point (e), of Directive 2011/83/EU). This exception does not affect the replacement warranty for a shipment that arrives damaged, incomplete or with a different reference.

Model withdrawal form (only if you wish to withdraw from the contract). To Péptidos Colombia, through the channel published on Contact: “I hereby give notice that I withdraw from my contract of sale of the following goods: [references and presentations]. Ordered on [date] and received on [date]. Name of consumer: [name]. Address of consumer: [address]. Date: [date].”

6. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms, the Legal, Health and Regulatory Notice and the sales made through the site, in Colombia and abroad, are governed by the laws of the Republic of Colombia.

Disputes are submitted to the ordinary courts of Colombia. This is the only dispute resolution rule of the site: there is no arbitration clause.

When the Buyer is a consumer, the above is without prejudice to their right to go to the Superintendence of Industry and Commerce in the exercise of the judicial powers granted to it by article 58 of Law 1480 of 2011, and without prejudice to the rules of territorial jurisdiction established in their favor; no provision of these Terms restricts that right.

When the Buyer is a consumer residing in another country, the choice of Colombian law does not deprive them of the protection granted by the mandatory rules of the law of their country of residence, including those that allow them to go to the courts of that country.

7. INTERNATIONAL ORDERS AND SHIPPING

In addition to the previous sections, the following conditions apply to orders delivered outside Colombia.

7.1 Destination countries. International orders are shipped only to Costa Rica, Ecuador, Mexico, Puerto Rico and United States. Orders to any other country are not accepted. The current countries and shipping rates are published on International shipping.

7.2 Research use only. International sales are made on the same conditions as section 2: the products are intended exclusively for laboratory scientific research and are not intended for human or veterinary use, in any country.

7.3 Additional representations of the international buyer. When placing an order for delivery outside Colombia, the Buyer further represents that: (a) they are of legal age under the law of their country of residence and, in any case, at least eighteen (18) years old; (b) the import, possession and research use of the products ordered are lawful in the destination country, and they hold any permits, licenses or registrations required there; (c) they act as the importer of the products and are the party responsible before customs and the other authorities of the destination country; and (d) the recipient, address and contact details they provide are true and complete.

7.4 DAP delivery. International shipments are delivered DAP (Delivered at Place, Incoterms® 2020): international freight to the destination address is quoted and paid with the order; import duties, taxes, fees, customs brokerage charges and import procedures in the destination country are borne by the Buyer and are not included in the price or in the freight.

7.5 Customs holds, seizures or returns. If customs or any other authority of the destination country holds, inspects, seizes, destroys or rejects the shipment, or if it cannot be delivered because the Buyer did not complete the formalities, did not pay the taxes or provided inaccurate details, those circumstances are not attributable to the Seller. Any resulting taxes, storage, fines and return or destruction costs are borne by the Buyer. If the shipment comes back to the Seller, the Seller will inform the Buyer and both will agree in writing on the next steps. Nothing in this section limits the rights that the applicable law grants to a Buyer who is a consumer.

7.6 How an international order is closed. The international order is put together on the site and sent by WhatsApp. The team confirms in writing the availability, the freight, the total and the payment currency, and sends the payment instructions. The order becomes firm when the team confirms that it has received the payment. Prices shown on the site in US dollars (US$) are calculated from the price in Colombian pesos at a fixed reference rate of 3,300 pesos per dollar and rounded to whole dollars; the amount that applies is the one the team confirms in writing.

7.7 Right to refuse or cancel orders. The Seller may refuse an international order, or cancel it before dispatch, when the destination is not on the list in section 7.1; when there are signs of use in humans or animals, or of any use other than the declared research; when the import of the product is prohibited or restricted in the destination country; when the details of the Buyer or the recipient are inconsistent; or when payment is not received. If the order had already been paid, the Seller will arrange with the Buyer, in writing, the return of the amount paid.

7.8 Shipping documents. The Seller describes the contents and value of each shipment truthfully in the transport and customs documents, and does not accept requests to declare contents or a value other than the real ones.

7.9 Personal data. To deliver an international order, the recipient's details are shared with the carrier and its partners in the destination country and, where the law requires it, with the customs authorities. See the Privacy policy and the Personal data processing notice.

7.10 Governing law and forum. International orders are governed by Colombian law and by the rule of section 6, the same for the whole site: the ordinary courts of Colombia and, for a Buyer who is a consumer, also the Superintendence of Industry and Commerce and the rules of territorial jurisdiction established in their favor. When the Buyer is a consumer residing in another country, that choice does not deprive them of the protection granted by the mandatory rules of the law of their country of residence, including those that allow them to go to the courts of that country.

7.11 Consumers residing in the European Union. In addition to the Colombian right of withdrawal, they have the fourteen (14) calendar day right of withdrawal of section 5.1.