This site presents a technical catalog of references intended exclusively for research, technical or laboratory purposes. The published information is not medical advice, a prescription or a diagnosis, and the references are not for human or veterinary use. The availability, import, sale and dispatch of any reference are subject to document validation and to the health, customs and regulatory rules that apply in Colombia and in the destination country.
This English version is provided for convenience. If it differs from the Spanish version, the Spanish version prevails, except where the mandatory law of a consumer's country of residence provides otherwise.
We collect only the information needed to manage institutional requests: name, company or institution, tax ID (NIT), city, email, WhatsApp and declared purpose of use.
The data is used to validate the request, issue a quotation and maintain B2B commercial communication. It is not shared with third parties other than those needed for logistics and documentation.
The data subject may request access to, updating or deletion of their data by writing to the institutional contact channel.
Cookies and analytics
We measure the use of the site with our own events (page views, products added to the cart and WhatsApp clicks) stored in our own database with a random tab identifier, and we log technical errors with the page and the browser where they occur. Those records do not include your name, phone number, email or address: we do not build individual profiles or cross-reference your browsing with other platforms, and we do not use third-party analytics tools. When you accept a notice or confirm an order, the IP address and the user agent are also recorded as evidence. Details in Cookies and storage.
The site is served through Cloudflare, which may set a technical security cookie called __cf_bm to distinguish legitimate traffic from bots. It is a strictly necessary, short-lived cookie.
We do not use advertising profiling cookies or remarketing tools (Google Ads, social media pixels or similar).
International shipping and data transfers
To fulfill an order delivered outside Colombia, we share the recipient's name, address, postal code and phone number with the carrier and its partners in the destination country and, where the law requires it, with the customs authorities. In addition, the site, the database and the WhatsApp channel run on technology providers that may have servers outside Colombia. These international transfers and transmissions are made only for the purposes of this policy and in accordance with Law 1581 of 2012 and Decree 1377 of 2013. When the destination country of the order does not offer an adequate level of protection, the transfer of the recipient's details relies on it being necessary to perform the contract the data subject requested and on the authorization given when sending the order (Law 1581 of 2012, article 26, points a and e).
Customers in Germany and Spain
If you reside in Germany or Spain, in addition to the rights under Law 1581 of 2012 we recognize those of Regulation (EU) 2016/679 (General Data Protection Regulation): access, rectification, erasure, restriction of processing, portability and objection, and the right to withdraw your consent where processing is based on it, without affecting processing carried out before the withdrawal.
We use your data to prepare, invoice and deliver the order you requested and to comply with legal accounting and customs obligations; we do not sell it or use it for advertising profiling. To exercise your rights, write to us through the channel published on Contact. You may also lodge a complaint with the data protection authority of your country.
Legal bases. Order data is processed to perform the contract you requested (article 6(1)(b) GDPR) and to comply with legal accounting, tax and customs obligations (article 6(1)(c)). Keeping evidence of acceptances and stopping automated abuse rely on the legitimate interest in being able to prove what was accepted and in protecting the site (article 6(1)(f)). Non-essential browser storage for visitors from the European Union, the European Economic Area, the United Kingdom and Switzerland relies on their consent (article 6(1)(a)), which can be withdrawn at any time.
Recipients and transfers. Data is received by the carrier (Coordinadora) and its partners in the destination country, by the customs authorities where the law requires it, and by the technology providers that host the site, the database and the WhatsApp channel, which may be located outside the European Economic Area. The transfer of the recipient's details to deliver the order relies on it being necessary to perform the contract (article 49(1)(b) GDPR).
Retention. Order data is kept for as long as the relationship lasts and, afterwards, for the time required by legal accounting, tax and customs obligations; records of acceptance, for as long as they may serve as evidence of what was accepted.
Customers in Brazil
If you reside in Brazil, we also recognize the rights under article 18 of Law 13,709 of 2018 (General Data Protection Law, LGPD), exercised through the same contact channel.
What the site stores in your browser, and why: Cookies and storage.